Shamir Duversau
CEO
Shamir Duverseau is the co-founder and Managing Director of Smart Panda Labs, where he helps B2C enterprise marketing leaders turn broken post-click experiences into meaningful revenue growth. With over 25 years in digital marketing, Shamir has led strategy across industries including travel, entertainment, and technology, partnering with iconic brands such as Southwest Airlines, The Walt Disney Company, NBCUniversal, and Marriott International.
Before founding Smart Panda Labs, Shamir served as Senior Director of Digital Strategy and Services for Marriott Vacation Club, overseeing digital strategy, user experience, web development, experimentation, and analytics at scale. Today, his work focuses on optimizing the entire customer journey after the click—bridging marketing, technology, and human behavior to improve conversion, retention, and lifetime value.
Known for his people-driven, holistic approach, Shamir helps organizations move beyond surface-level CRO tactics to build digital experiences that actually support complex buying decisions. He’s passionate about helping leaders bring clarity to chaos, look good internally, and deliver modern, customer-centric experiences—without burning out in the process.
HEADSHOT LINK: (my headshot don't fit in the File)
https://drive.google.com/file/d/1nscAGOCRDXJRL6CgOwYp7OZYm9GEhriB/view?usp=sharing