Most founders think their staffing problem is a hiring problem. James Terry sees something deeper. As head of US revenue at Indeed Flex, James helps companies solve one of the most expensive problems hiding in plain sight: labor unpredictability. When the right people are not in the right place at the right time, the damage rarely stays inside HR. It leaks into margins, customer experience, leadership bandwidth, culture, and eventually the value of your business, enterprise value.
Indeed Flex is built around technology-enabled staffing, giving you as the employer access to flexible workforce solutions while giving your team members more control over when and where they work.
James has spent more than fifteen years in HR, staffing, and workforce technology, including leadership roles at ADP before joining Indeed Flex in 2020.
His work now focuses on helping companies use data, automation, AI, and marketplace technology to fill roles faster and build more agile workforces. But this conversation is not only about staffing. It's about the hidden costs of labor volatility, the leadership blind spots behind constant hiring fire drills, and why workforce risk quietly shows up when buyers, investors, or lenders start asking harder questions.
As a founder, this may be one of the most overlooked value levers in your business.